Privacy Policy — I’m Your Friend
I’m Your Friend (“we,” “us,” or “our”) provides an AI-powered emotional-support and counseling platform accessible at https://imyourfriend.com. This Privacy Policy explains how we collect, use, and protect personal information, including mobile phone numbers and text-message communications.
Information We Collect
We collect information you provide directly, such as your name, email address, mobile phone number, and any content you share during counseling sessions. We also automatically collect usage data such as device identifiers and interaction logs.
SMS & Messaging
By providing your mobile phone number and checking the opt-in box on our website, you consent to receive account-related, customer-care, and support text messages from I’m Your Friend. We send only account-related, customer-care, and support messages; we do not send marketing or promotional content.
Message frequency:
Message frequency varies. You will typically receive no more than 4 messages per month.
Message and data rates may apply.
Check with your mobile carrier for details.
Opt out:
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message to unsubscribe. After opting out you will no longer receive messages from us.
Help:
Reply HELP or INFO to any message for help with your subscription.
Non-sharing statement:
We do not share, sell, rent, or otherwise provide your mobile information or messaging consent to any third parties or affiliates for marketing or promotional purposes.
Carriers:
Messages are delivered via mobile-network carriers, and neither the carriers nor I’m Your Friend are liable for delayed or undelivered messages.
Support:
For help with text messaging, contact us at https://imyourfriend.com/support.
How We Use Your Information
We use your information to provide and improve our services, to send account-related and support communications, to respond to support requests, and to maintain the safety and security of the platform.
Data Sharing
We do not sell your personal information. We may share information with service providers who perform services on our behalf (such as hosting and SMS delivery), under contracts that require them to protect your information and use it only for the purposes for which we engaged them.
Data Retention & Security
We retain your information for as long as your account is active or as necessary to provide our services, and we use reasonable administrative, technical, and physical safeguards designed to protect your information.
Your Rights
You may access, correct, or request deletion of your personal information, and you may withdraw messaging consent at any time by replying STOP to any message.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page.
Contact
For questions about this Privacy Policy or our SMS practices, contact us at https://imyourfriend.com/support.
Terms of Service: https://imyourfriend.com/terms
Effective date: July 2026.